Frequently Asked Questions
Where do you make your Scoops?
Our Scoops are built right here in Houston, Texas...The United States of America.
We use PayPal as our Merchant Services Provider (use PayPal, Visa, Master Card, or Discover)
We ship our products through the UPS Ground Services
What’s your return policy?
Return any of our products--no questions asked--within 30 days of purchase.
Do you ship overseas and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.
Do you have customer service?
Of course! We are available to answer your questions...
Do you have a warranty?
XTREME Scoops carry a 10-year or 100,000-mile warranty...whichever comes first. Our warranty is based on the purchase of both an XTREME Scoop and an XTREME TRIDENT Carbon Fiber Handle.
We will make the ultimate decision between a LEGIT warranty issue, or flat-out abuse of one of our scoops.
If your scoop is in a non-repairable state, "completely destroyed" it's likely not going to be a warranty issue, we recommend contacting us and ultimately sending your scoop back at the very first sign of an issue.